Returns Policy

Thank you for shopping at Roasting Plant. We want you to be completely satisfied with your purchase. In the unlikely event that you would like to return or exchange an item, you may do so within 30 days of purchase date. Returns or complaints for food products need to be raised as soon as the product is received or within 24 hours of receiving the product/s.The original receipts is required for all returns and exchanges. 
Qualifying items presented for return without a receipt may be eligible for merchandise credit or exchange only. All returns without receipt may be limited.

Items that are opened or damaged may be denied a refund or exchange. Roasting Plant Loyalty Cards are never returnable.

For online purchases, all shipping charges are your responsibility unless waived by Roasting Plant. If your order is incomplete, incorrect or damaged, please contact us via email at info@roastingplant.co.uk for further assistance.